NOTE: for details of our DELIVERY POLICY please click here
Orders within AUSTRALIA...these automatically calculate at the check out for MOST parcels. For oversize or bulk supplies, and orders to remote locations, you will need to contact us for a quote.
Should the automated system over calculate your postage then we will forward a refund or offer a credit off future orders for any overpaid amount. This is applicable to orders where the goods value is over $10.00. If the goods value is under $10.00, the minimum post/pack charge of 8.50 is applied, irrespective of actual post cost.
NEW ZEALAND: yes we ship to N.Z. Smaller parcels via airmail post up to 10kg automatically calculate at the checkout. For larger orders than 10kg please contact email@example.com for a quote. W------
MALAYSIA, THAILAND, JAPAN: yes we supply airmail to these areas. At the moment you will need to contact us for a quote.
AUSTRALIA: Post and Shipping costs for items that will fit into the Australia post sachets.
1. Orders for ALL Australian states, that fit into the standard Australia post sachets will be automatically calculated at the checkout, including. All post sachets have a tracking number.
Standard Post sachet up to 500gm 8.50
Express post sachet up to 500gm ..$10.50
Standard Post sachet 500gm up to 3kg $12.50
Express post sachet UP to 3kg... $16.50
Standard Post sachet UP TO up to 5kg.... $15.50 (with tracking)
Express post sachet UP TO 5kg.... $24.00
BOXED items or parcels that do not fit into post sachets:
This is not an exact science and it is not easy to have an automated system that calculates the thousands of variable weights and destinations throughout Australia. if the automated delivery charge over calculates we will refund the amount overpaid.
Parcel (boxed) size orders for Queensland, N.S.W and Victoria, that can be sent via Australia post (generally up to 20kg maximum) are automatically calculated at the checkout, with the exception of remote locations.
Parcels (boxed) for All other states (W.A., N.T. S.A and Tasmania), delivery charges are on default at the checkout. We will contact you to quote delivery charges and if those are accepted we can resume with the payment of the order. Please email firstname.lastname@example.org with your order details and destination address and we can quote you.
For overweight bulk orders, or goods that are of LARGE dimensions for example grape presses, large fermentation equipment, boilermaker pots etc delivery will come up as default. We will contact you to quote delivery charges. Please email email@example.com with your order details and destination address and we can quote you
5. For special promotion items, or items marked free of post costs, these items will be sent post free within Australia provided no other items are purchased at the same time. free delivery offer is restricted to the item in question.